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I can't find an item from my catalogue on the website?

You can use the product name or product code (underneath the product name in the catalogue) to search for an item in the search bar (top-right of the website above the navigation buttons). If you cannot find the product you are looking for, please make sure you do not have any filters set in the "refine your search" section that might be blocking the item you are looking for Alternatively, you could use the quick order feature, which allows you to enter product codes, select your sizes and add the items straight to your basket. If the item has been discontinued and sold out, you will not be able to find it on our website as the item has entirely sold out.

I can't find an item from my catalogue on the website?

You can use the product name or product code (underneath the product name in the catalogue) to search for an item in the search bar (top-right of the website above the navigation buttons). If you cannot find the product you are looking for, please make sure you do not have any filters set in the "refine your search" section that might be blocking the item you are looking for Alternatively, you could use the quick order feature, which allows you to enter product codes, select your sizes and add the items straight to your basket. If the item has been discontinued and sold out, you will not be able to find it on our website as the item has entirely sold out.

How can I tell the status of my order?

You will receive notifications by email at the following stages of your order: when the order is received; when it has been sent out.

You can also check the status of your order by logging in to your account. Here, you will be able to see details of all your previous orders and check the status of any orders that are still being processed.